Frequently Asked Questions

Your records are private to you and can be viewed by employees authorized by your office. Your data is located and protected in an independent data center in accordance with ISO 27001 security certificate.

Yes, you can. You can work on more than one form at the same time by filling out forms opened in different tabs. If you want, you can set the Connection Opening option to New Tab in your profile settings, thus making the option to work in different tabs permanent.

No, there is no time-out. You can continue using the application as long as you do not log out of the device on which you logged in.

Yes, it is possible to log in through different devices at the same time with the same user information.

No, such information is not sent.

Login history is kept in the system.

Yes, it is possible to use GÜNCE mobile and web applications at the same time.

You can use GÜNCE on Chrome, Firefox and Microsoft Edge web browsers.

Your data is protected by monitoring all floods and attacks in an independent data center with ISO 27001 information security. In addition, penetration tests are carried out periodically with different companies and data security is inspected through tests.

You can access GUNCE on all devices with internet access with compatible browsers

No, there is no such restriction. Because being able to use GÜNCE on multiple devices at the same time will streamline your workflow

Data entered into the system is instantly mirrored to a data center in a different city, ensuring your security. Backups are taken daily, weekly, and monthly

We are always ready to help! You can contact us and request support by filling out our contact form on the system, via the e-mail address [email protected] or by phone at +90 212 274 70 00 .

The information you have saved in GÜNCE is kept in an independent data center and is periodically backed up in a backup data center located in a different city. Protected in accordance with ISO27001 information security standards.

Your data is protected by monitoring all floods and attacks in an independent data center with ISO27001 information security. In addition, penetration tests are carried out periodically with different companies and data security is inspected through tests.

To perform this operation, go to Settings > User settings > License field in the application. Click the Add License or Renew License tab. A screen prompt will open. You can make payment by following this prompt.

To change the package, go to Settings > User Settings > License field within the application. You can change your package by clicking the Change Package tab in this field.

To change your license to a different package, go to Settings > User settings > License within the application. You can change your license to a different package by clicking the Change Package tab in this field.

You can use GÜNCE on mobile devices, tablets, laptops and desktop computers.

Yes, you can try GÜNCE by creating a Free Trial Membership for the Standard or Individual Package before you decide to use it for a long time. The the Free Trial Membership period is 14 days.

Click here to learn about our package prices

You can make this request before your period expires.

Choosing the most suitable package is important in regard to practical use and efficiency. Please review package contents on our product page. We suggest you trial the software to determine the best fit for you. Our support team is ready to assist with additional queries.

Yes, you can easily switch to a different package.

The number of users is not restricted in any package other than the individual package. Individual package users can purchase a maximum of 2 licenses.

If you purchase a license before your trial ends, you can use it with your trial data or reset your data for a fresh start. If your account has been closed our support team may help you restore a backup.

No, you don't.

No, there are no restrictions.

No, you are not making any commitments. You can close your account whenever you want.

Yes, you can end your membership at any time.

No, no setup fee is applied.

No, your credit card information is not saved in the system.

No, payments are made as stated on our website.

No, there is no refund paid in case of cancellation of licensed memberships.

Yes, you can upload files of maximum 50 MB at a time to GÜNCE.

If you wish, you can get ready-made reports or reports created with the filters you choose. You can create the reports you want by filtering and categorizing the records you have entered in the application, and you can also use the ready-made reports in the reports section.